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Company Policies

PAYMENT POLICY

We accept credit card payments by Visa, MasterCard, American Express and Discover cards through Paypal. We also accept payment in form of money orders, cashier’s checks and personal checks. Orders paid by personal checks will be shipped out after the check clears the bank, which can take 10-14 business days. We accept personal checks from the United States and Canada only.

REFUND & EXCHANGE POLICY

100% customer satisfaction is our priority and we do our best to make each transaction a positive experience for our customers. We have unconditional Money-back guarantee on all products sold on our website. If you are not satisfied with your purchase for any reason please contact us within 14 days after receiving the package. We will issue a refund or store credit for the purchase amount after we receive the merchandise back in their original condition. Shipping fees are not refundable. If the merchandise is damaged or lost in the shipping process, we will replace the item if possible or issue a refund if an insured shipping method was selected for the shipment. We are not responsible for lost or damaged items that are shipped without insurance.

PRIVACY POLICY

We do not share our customer’s personal information with any third party for any reason. Your personal information will be kept strictly confidential and will only be used to service your orders and expedite future transactions. We want you to feel comfortable about visiting our web site and giving us your personal information. We treat our customer’s private information with the utmost respect and confidentiality.

TAX

THERE ARE NO TAXES ON MERCHANDISE BEING SHIPPED OUTSIDE OF CANADA.

THE FOLLOWING TAXES APPLY TO ORDERS BEING SHIPPED WITHIN CANADA.
To Provinces: Newfoundland, Nova Scotia, and New Brunswick: HST 13%
To Province: Ontario: GST 5%
To all other provinces of Canada: GST 5%

 

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    Tekke Arts
14531, 75 Bayly Street W
Ajax, Ontario
L1S 7K7
CANADA

(Office)




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Sunday December 17, 2017
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